Questions? We’ve Got Answers.

🛍️ ORDERS & PRODUCTS

What products does VedaJiva sell?

VedaJiva offers a curated selection of Indian herbal and wellness products sourced from established Indian brands. Our current collection includes products such as Ashwagandha, Triphala, Psyllium Husk, Chyawanprash, and Turmeric-based products.

How should I use your products?

Always follow the usage instructions provided on the product packaging. VedaJiva does not provide individualized medical advice or recommend products as a substitute for professional healthcare.

Are your products authentic?

We source products from established manufacturers and suppliers in India. Product information, ingredients, packaging details, and manufacturer information are provided where applicable.

Are these products made in India?

Yes. Our products are sourced from established Indian brands and manufacturers and shipped to customers in the United States.

SHIPPING / PAYMENT & SECURITY

Where do you ship?

We currently ship to customers within the United States.

Is my payment information secure?

Payments are processed through our designated payment provider. VedaJiva does not need to store your complete payment card information to process your order.

How long does delivery take?

Orders are processed form INDIA after purchase. Estimated delivery times may vary depending on destination, product availability, and carrier conditions. Tracking information will be provided when available.

Will I receive tracking information?

Yes. Once your order has been dispatched, tracking information will be provided when available.

Do you ship internationally?

Yes, VedaJiva focuses on International US delivery. Domestic shipping may be introduced in the future.

What payment methods do you accept?

We accept the payment methods displayed during checkout. Available options may vary depending on your location and checkout provider.

RETURNS & REFUNDS / CUSTOMER SUPPORT

Can I return a product?

Because our products include ingestible wellness products, returns may be subject to product-specific hygiene and safety restrictions. Please review our Shipping & Returns policy before placing an order.

What if my order arrives damaged?

Please contact us as soon as possible with your order number and clear photographs of the damaged package and product. Our customer care team will review the issue and help determine the appropriate resolution.

What if I receive the wrong product?

Contact our customer care team with your order number and details of the product received. We'll review the issue and assist you with the next steps.

How can I contact VedaJiva?

For questions about products, orders, shipping, or returns, contact us at support@vedajiva.com Or Call Us at 1-888-915-6222

Are VedaJiva products intended to diagnose or treat medical conditions?

No. VedaJiva products are offered for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease. Please read the product label carefully and consult a qualified healthcare professional if you have questions about whether a product is appropriate for you, particularly if you are pregnant, nursing, taking medication, or managing a medical condition.

Still Have Questions?